Implementing Automated Text Messaging for Patient Self-management in the Veterans Health Administration: Qualitative Study Applying the Nonadoption, Abandonment, Scale-up, Spread, and Sustainability Framework

BackgroundThe Veterans Health Administration (VHA) is deploying an automated texting system (aTS) to support patient self-management. ObjectiveWe conducted a qualitative evaluation to examine factors influencing national rollout of the aTS, guided by the Nonadopti...

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Bibliographic Details
Main Authors: Vera Yakovchenko, D Keith McInnes, Beth Ann Petrakis, Chris Gillespie, Jessica M Lipschitz, Megan B McCullough, Lorilei Richardson, Brian Vetter, Timothy P Hogan
Format: Article
Language:English
Published: JMIR Publications 2021-11-01
Series:JMIR mHealth and uHealth
Online Access:https://mhealth.jmir.org/2021/11/e31037