Components of user satisfaction of the Family Health Strategy
Objective: The aim was to analyze the explanatory variables of satisfaction of the service quality of the Family Health Strategy. Method: A quantitative study with 353 users of the Family Health Strategy, attended in the eastern zone of the city of Teresina (PI, Brazil). The SERVQUAL scale, filled...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | Portuguese |
| Published: |
Instituto Superior Miguel Torga
2017-09-01
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| Series: | Revista Portuguesa de Investigação Comportamental e Social |
| Subjects: | |
| Online Access: | http://rpics.ismt.pt/index.php/ISMT/article/view/50 |