I like what I know: Is recognition a non-compensatory determiner of consumer choice?

What is the role of recognition in consumer choice? The recognition heuristic (RH) proposes that in situations where recognition is correlated with a decision criterion, recognized objects will be chosen more often than unrecognized ones, regardless of any other relevant information available about...

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Main Authors: Onvara Oeusoonthornwattana, David R. Shanks, Julian N. Marewski, Rüdiger F. Pohl, Oliver Vitouch
Format: Article
Language:English
Published: Cambridge University Press 2010-07-01
Series:Judgment and Decision Making
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S1930297500003545/type/journal_article
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author Onvara Oeusoonthornwattana
David R. Shanks
Julian N. Marewski
Rüdiger F. Pohl
Oliver Vitouch
author_facet Onvara Oeusoonthornwattana
David R. Shanks
Julian N. Marewski
Rüdiger F. Pohl
Oliver Vitouch
author_sort Onvara Oeusoonthornwattana
collection DOAJ
description What is the role of recognition in consumer choice? The recognition heuristic (RH) proposes that in situations where recognition is correlated with a decision criterion, recognized objects will be chosen more often than unrecognized ones, regardless of any other relevant information available about the recognized object. Past research has investigated this non-compensatory decision heuristic in inference. Here we report two experiments on preference using a naturalistic consumer choice task. Results revealed that, although recognition was a powerful driver of preferences, it was used in a compensatory rather than a non-compensatory way. Specifically, additional information learned about recognized brand objects significantly affected choices. It appears that recognition is processed in a compensatory manner and combined with other attributes in preferential choice.
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spelling doaj.art-60d675f70c6042c9b901af330917b18f2023-09-03T09:20:21ZengCambridge University PressJudgment and Decision Making1930-29752010-07-01531032510.1017/S1930297500003545I like what I know: Is recognition a non-compensatory determiner of consumer choice?Onvara Oeusoonthornwattana0David R. Shanks1Julian N. MarewskiRüdiger F. PohlOliver VitouchUniversity College LondonUniversity College LondonWhat is the role of recognition in consumer choice? The recognition heuristic (RH) proposes that in situations where recognition is correlated with a decision criterion, recognized objects will be chosen more often than unrecognized ones, regardless of any other relevant information available about the recognized object. Past research has investigated this non-compensatory decision heuristic in inference. Here we report two experiments on preference using a naturalistic consumer choice task. Results revealed that, although recognition was a powerful driver of preferences, it was used in a compensatory rather than a non-compensatory way. Specifically, additional information learned about recognized brand objects significantly affected choices. It appears that recognition is processed in a compensatory manner and combined with other attributes in preferential choice.https://www.cambridge.org/core/product/identifier/S1930297500003545/type/journal_articlebrandconsumer choiceheuristicpreferencerecognition
spellingShingle Onvara Oeusoonthornwattana
David R. Shanks
Julian N. Marewski
Rüdiger F. Pohl
Oliver Vitouch
I like what I know: Is recognition a non-compensatory determiner of consumer choice?
Judgment and Decision Making
brand
consumer choice
heuristic
preference
recognition
title I like what I know: Is recognition a non-compensatory determiner of consumer choice?
title_full I like what I know: Is recognition a non-compensatory determiner of consumer choice?
title_fullStr I like what I know: Is recognition a non-compensatory determiner of consumer choice?
title_full_unstemmed I like what I know: Is recognition a non-compensatory determiner of consumer choice?
title_short I like what I know: Is recognition a non-compensatory determiner of consumer choice?
title_sort i like what i know is recognition a non compensatory determiner of consumer choice
topic brand
consumer choice
heuristic
preference
recognition
url https://www.cambridge.org/core/product/identifier/S1930297500003545/type/journal_article
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