Mediation as a process of improving communication in a conflict situation
The article presents the role of interpersonal communication in the work of a mediator. It alsso describes interpersonal skills that professional mediators need to successfully help the parties in conflict to work out an acceptable settlement of their problem. Additionally, examples of potential c...
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Format: | Article |
Language: | deu |
Published: |
Łukasiewicz Research Network – The Institute for Sustainable Technologies
2019-03-01
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Series: | Edukacja Ustawiczna Dorosłych |
Subjects: | |
Online Access: | https://edukacjaustawicznadoroslych.eu/images/2019/1/18_1_2019.pdf |