Mediation as a process of improving communication in a conflict situation

The article presents the role of interpersonal communication in the work of a mediator. It alsso describes interpersonal skills that professional mediators need to successfully help the parties in conflict to work out an acceptable settlement of their problem. Additionally, examples of potential c...

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Bibliographic Details
Main Author: Natalia ULANIECKA
Format: Article
Language:deu
Published: Łukasiewicz Research Network – The Institute for Sustainable Technologies 2019-03-01
Series:Edukacja Ustawiczna Dorosłych
Subjects:
Online Access:https://edukacjaustawicznadoroslych.eu/images/2019/1/18_1_2019.pdf