Chatbots and young people in emerging economies: Factors affecting user satisfaction

AbstractDigitization and the internet have been changing how companies and customers interact, forcing organizations to adapt more efficient services that generate value in the purchasing and communication processes. This research aims to identify key factors that influence satisfaction with the use...

Disgrifiad llawn

Manylion Llyfryddiaeth
Prif Awduron: Jerri Alejandro López-Sánchez, María Camila Bermeo-Giraldo, Alejandro Valencia-Arias, Raúl Eduardo Bao García, Ada Gallegos
Fformat: Erthygl
Iaith:English
Cyhoeddwyd: Taylor & Francis Group 2023-12-01
Cyfres:Cogent Social Sciences
Pynciau:
Mynediad Ar-lein:https://www.tandfonline.com/doi/10.1080/23311886.2023.2252256