Chatbots and young people in emerging economies: Factors affecting user satisfaction
AbstractDigitization and the internet have been changing how companies and customers interact, forcing organizations to adapt more efficient services that generate value in the purchasing and communication processes. This research aims to identify key factors that influence satisfaction with the use...
Prif Awduron: | , , , , |
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Fformat: | Erthygl |
Iaith: | English |
Cyhoeddwyd: |
Taylor & Francis Group
2023-12-01
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Cyfres: | Cogent Social Sciences |
Pynciau: | |
Mynediad Ar-lein: | https://www.tandfonline.com/doi/10.1080/23311886.2023.2252256 |