Responses of Conversational Agents to Health and Lifestyle Prompts: Investigation of Appropriateness and Presentation Structures

BackgroundConversational agents (CAs) are systems that mimic human conversations using text or spoken language. Their widely used examples include voice-activated systems such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana. The use of CAs in health care has been on the rise, bu...

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Bibliographic Details
Main Authors: Kocaballi, Ahmet Baki, Quiroz, Juan C, Rezazadegan, Dana, Berkovsky, Shlomo, Magrabi, Farah, Coiera, Enrico, Laranjo, Liliana
Format: Article
Language:English
Published: JMIR Publications 2020-02-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2020/2/e15823