Adhere to the quality process: the inclusion of subjective theories

In most professional literature about quality improvement and quality management, both authors and interviewed managers imply an inherent positive acceptance of quality in the work place. Thus, quality is seen as an employee’s natural frame of mind, ready to be implemented as soon as sufficient orga...

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Bibliographic Details
Main Author: Claus-M. WALKSTEIN
Format: Article
Language:English
Published: Etudes Scientifiques Spécialisées Appliquées aux Communications Humaines, Economiques, Sociales et Symboliques 2009-01-01
Series:Essachess
Subjects:
Online Access:http://www.essachess.com/index.php/jcs/article/view/64/34