Digital Transformation of Public Sector Governance With IT Service Management–A Pilot Study

Information Technology or IT is a combination of technology itself and a collection of IT services that ensure the effective implementation of overall Information Technology in an organization. Like other services, Information Technology Service Management (ITSM) has become a global subject because...

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Bibliographic Details
Main Authors: Muhammad Imran Sarwar, Qaiser Abbas, Tahir Alyas, Ali Alzahrani, Turki Alghamdi, Yazed Alsaawy
Format: Article
Language:English
Published: IEEE 2023-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10018341/