Factors predicting patient satisfaction in the emergency department: a single-center study

Objective: Patient satisfaction (PS) is a major quality assessment index for the emergency department (ED) which affects patient safety, litigation, reimbursements, and consumer satisfaction. In this study we aimed to recognize the factors affecting PS in our center. Method: Random shifts during a...

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Bibliographic Details
Main Authors: Somaye Younesian, Reza Shirvani, Ali Tabatabaey
Format: Article
Language:English
Published: Kerman University of Medical Sciences 2018-06-01
Series:Journal of Emergency Practice and Trauma
Subjects:
Online Access:http://www.jept.ir/article_46515_ff22a48d60758aee4fb449e3e7c2908b.pdf