Antecedents of salesperson performance in information service industry: The role of guanxi, adaptive selling behaviors and customer orientation

This research aims to investigate the determinants of salesperson performance with a focus on the role of customer-centric selling behaviors in the interaction with Guanxi—a measure of the quality of customer–salesperson relationship. The study examines two well-established constructs in the body of...

Full description

Bibliographic Details
Main Authors: Thi-Thuy-Linh Nguyen, Xuan-Quynh Hoang, Pham Thi Lien, Thanh-Hang Pham, Hiep-Hung Pham
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2022.2044433