Psychometric properties of the rating scale sports organizations EPOD

The understanding of user satisfaction and consumers of services is a necessity for those responsible for them. There’s a variety of instruments that assess the perceived quality but are criticized for several reasons: concepts, procedures, lack of specificity... EPOD is a scale with 29 items integr...

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Bibliographic Details
Main Authors: Alberto Nuviala Nuviala, Javier Antonio Tamayo Fajardo, Román Nuviala Nuviala, José Antonio González Jurado, Antonio Fernández Martínez
Format: Article
Language:English
Published: FEADEF 2010-07-01
Series:Retos: Nuevas Tendencias en Educación Física, Deportes y Recreación
Subjects:
Online Access:http://www.retos.org/numero_18/18-16.html