Psychometric properties of the rating scale sports organizations EPOD
The understanding of user satisfaction and consumers of services is a necessity for those responsible for them. There’s a variety of instruments that assess the perceived quality but are criticized for several reasons: concepts, procedures, lack of specificity... EPOD is a scale with 29 items integr...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
FEADEF
2010-07-01
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Series: | Retos: Nuevas Tendencias en Educación Física, Deportes y Recreación |
Subjects: | |
Online Access: | http://www.retos.org/numero_18/18-16.html |