Identifying quality gaps in tourism for people with disabilities: Importance-Performance Analysis (IPA)
The aim of the article is to assess the significance (importance) and level of inconvenience of selected attributes of tourist services provided at particular stages of the supply chain in tourism (information, accommodation, transport, organization and intermediation) in relation to people with var...
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| Format: | Article |
| Language: | English |
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Lodz University Press
2023-09-01
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| Series: | Tourism |
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| Online Access: | https://czasopisma.uni.lodz.pl/tourism/article/view/18345 |