Facing ignorance: people with rare disorders and their experiences with public health and welfare services

This qualitative study shows that people with rare disorders may experience barriers that can be related to the fact that the disorder is labelled ‘rare’ when they access health and welfare services. Service-providers within a range of sectors and services seemed to be reluctant to get involved in s...

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Main Authors: Lisbet Grut, Marit H. Kvam
Format: Article
Language:English
Published: Stockholm University Press 2012-02-01
Series:Scandinavian Journal of Disability Research
Subjects:
Online Access:https://www.sjdr.se/articles/447
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author Lisbet Grut
Marit H. Kvam
author_facet Lisbet Grut
Marit H. Kvam
author_sort Lisbet Grut
collection DOAJ
description This qualitative study shows that people with rare disorders may experience barriers that can be related to the fact that the disorder is labelled ‘rare’ when they access health and welfare services. Service-providers within a range of sectors and services seemed to be reluctant to get involved in situations that imply diagnoses that are unknown to them. Further, they seemed to be reluctant to accept information offered to them by the user and they hesitated to seek up information by themselves. If the professionals got involved they tended to base their judgements on their personal assumptions, consequently followed by incorrect actions. The service-providers' negative responses represent a significant barrier for accessing adequate services and assistance for people with rare disorders. These experiences cut across the various disorders in the study and they cut across the various services.
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spelling doaj.art-62e1bb332a74471d896256874f0afb3b2023-09-03T00:30:10ZengStockholm University PressScandinavian Journal of Disability Research1501-74191745-30112012-02-01151203210.1080/15017419.2011.645870376Facing ignorance: people with rare disorders and their experiences with public health and welfare servicesLisbet Grut0Marit H. Kvam1Department of Health Research, SINTEF Technology and Society, Blindern, Oslo, NorwayDepartment of Health Research, SINTEF Technology and Society, Blindern, Oslo, NorwayThis qualitative study shows that people with rare disorders may experience barriers that can be related to the fact that the disorder is labelled ‘rare’ when they access health and welfare services. Service-providers within a range of sectors and services seemed to be reluctant to get involved in situations that imply diagnoses that are unknown to them. Further, they seemed to be reluctant to accept information offered to them by the user and they hesitated to seek up information by themselves. If the professionals got involved they tended to base their judgements on their personal assumptions, consequently followed by incorrect actions. The service-providers' negative responses represent a significant barrier for accessing adequate services and assistance for people with rare disorders. These experiences cut across the various disorders in the study and they cut across the various services.https://www.sjdr.se/articles/447rare disordersdisabilityhealth and welfare services
spellingShingle Lisbet Grut
Marit H. Kvam
Facing ignorance: people with rare disorders and their experiences with public health and welfare services
Scandinavian Journal of Disability Research
rare disorders
disability
health and welfare services
title Facing ignorance: people with rare disorders and their experiences with public health and welfare services
title_full Facing ignorance: people with rare disorders and their experiences with public health and welfare services
title_fullStr Facing ignorance: people with rare disorders and their experiences with public health and welfare services
title_full_unstemmed Facing ignorance: people with rare disorders and their experiences with public health and welfare services
title_short Facing ignorance: people with rare disorders and their experiences with public health and welfare services
title_sort facing ignorance people with rare disorders and their experiences with public health and welfare services
topic rare disorders
disability
health and welfare services
url https://www.sjdr.se/articles/447
work_keys_str_mv AT lisbetgrut facingignorancepeoplewithraredisordersandtheirexperienceswithpublichealthandwelfareservices
AT marithkvam facingignorancepeoplewithraredisordersandtheirexperienceswithpublichealthandwelfareservices