Modelling the significance of food delivery service quality on customer satisfaction and reuse intention.

The millions-worth revenue derived from large-scale food delivery characterises the service as a relatively established phenomenon with potential growth. The current cross-sectional research examined online food delivery service quality on consumer satisfaction and reuse intention. Service quality w...

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Bibliographic Details
Main Authors: Mengling Wu, Jingzu Gao, Naeem Hayat, Siyu Long, Qing Yang, Abdullah Al Mamun
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2024-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0293914&type=printable