Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch

This research is aimed to find out the influences of perception, attitude, motivation, religiousness and learning towards the customer's decision in choosing the islamic banking product. This research sample is the customer's Bank Syariah Mandiri Tegal. The total samples are 105 people fro...

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Main Authors: Makmur Sujarwo, Adi Inayah Sari
Format: Article
Language:English
Published: Muhammadiyah University Press 2017-06-01
Series:Benefit Jurnal Manajemen dan Bisnis
Subjects:
Online Access:http://journals.ums.ac.id/index.php/benefit/article/view/3606
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author Makmur Sujarwo
Adi Inayah Sari
author_facet Makmur Sujarwo
Adi Inayah Sari
author_sort Makmur Sujarwo
collection DOAJ
description This research is aimed to find out the influences of perception, attitude, motivation, religiousness and learning towards the customer's decision in choosing the islamic banking product. This research sample is the customer's Bank Syariah Mandiri Tegal. The total samples are 105 people from Tegal, Tegal Regency and Brebes Regency. The respondent's answers towards closed questions related to the studied variable in this research, then were analyzed by using double linear regression test, while the answers to the opened questions were analyzed qualitatively. The analysis result showed that the motivation and learning variables give positive and significant affect towards the customer's decision in choosing islamic banking product. Meanwhile, the perception, attitude, and religiousness variables do not give any affect towards the customer's decision.
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spelling doaj.art-636f264d1dca4c71b40ee76df103b11d2022-12-21T23:27:11ZengMuhammadiyah University PressBenefit Jurnal Manajemen dan Bisnis1410-45712541-26042017-06-012110211410.23917/benefit.v2i1.36062894Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal BranchMakmur Sujarwo0Adi Inayah Sari1Universitas PancasaktiUniversitas PancasaktiThis research is aimed to find out the influences of perception, attitude, motivation, religiousness and learning towards the customer's decision in choosing the islamic banking product. This research sample is the customer's Bank Syariah Mandiri Tegal. The total samples are 105 people from Tegal, Tegal Regency and Brebes Regency. The respondent's answers towards closed questions related to the studied variable in this research, then were analyzed by using double linear regression test, while the answers to the opened questions were analyzed qualitatively. The analysis result showed that the motivation and learning variables give positive and significant affect towards the customer's decision in choosing islamic banking product. Meanwhile, the perception, attitude, and religiousness variables do not give any affect towards the customer's decision.http://journals.ums.ac.id/index.php/benefit/article/view/3606perceptionattitudemotivationreligiousnesslearning and customer's decision
spellingShingle Makmur Sujarwo
Adi Inayah Sari
Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch
Benefit Jurnal Manajemen dan Bisnis
perception
attitude
motivation
religiousness
learning and customer's decision
title Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch
title_full Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch
title_fullStr Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch
title_full_unstemmed Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch
title_short Customer Developing In Using the Islamic Banking Product at Bank Syariah Mandiri Tbk, Tegal Branch
title_sort customer developing in using the islamic banking product at bank syariah mandiri tbk tegal branch
topic perception
attitude
motivation
religiousness
learning and customer's decision
url http://journals.ums.ac.id/index.php/benefit/article/view/3606
work_keys_str_mv AT makmursujarwo customerdevelopinginusingtheislamicbankingproductatbanksyariahmandiritbktegalbranch
AT adiinayahsari customerdevelopinginusingtheislamicbankingproductatbanksyariahmandiritbktegalbranch