Pengaruh Kualitas Jasa Pelayanan Terhadap Kepuasan Pasien Pada Rumah Sakit Umum Kota Banjar
This research was conducted at the General Hospital of Banjar. The results of preliminary studies to obtain findings that patient satisfaction at the General Hospital Banjar not optimal. Of the many determinants of the observed variables, thought to be caused by the quality of services. Therefore fo...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Sekolah Tinggi Ilmu Ekonomi (STIE) Pasundan
2011-04-01
|
| Series: | Jurnal Ekonomi, Bisnis dan Entrepreneurship |
| Subjects: | |
| Online Access: | http://jurnal.stiepas.ac.id/index.php/jebe/article/view/3 |