Service Family Design Optimization Considering a Multi-Server Queue
Service firms not only need to develop differentiated services to meet the requirements of customers with various preferences, but also have to improve service flexibility and the efficiency of the service system. A service family is a strategy by which different modules are configured, based on the...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2021-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/9382985/ |