Service Quality and Electronics in Agile Banking Industry

This paper presents an applied study that is of a descriptive nature in terms of data collection. The study is conducted in two stages: qualitative and quantitative. It aims to provide a model to explain the factors affecting the quality of agile banking services. The target population in the qualit...

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Bibliographic Details
Main Author: Mohammad Mahdi Mozaffari
Format: Article
Language:fas
Published: Yazd University 2017-05-01
Series:کاوش‌های مدیریت بازرگانی
Subjects:
Online Access:http://bar.yazd.ac.ir/article_983_47f68b1b099c41366e2539928d09dc49.pdf