ANALYSE DE LA PERFORMANCE COMMERCIALE A TRAVERS LA PERENNITE DE LA RELATION BANCAIRE : CAS DES PME DE LA REGION SOUSS MASSA

This research focuses on the role of loyalty by products and banking services in maintaining the relationship between the bank and its “SMBs” clients. The study was conducted with a sample of eighty-twoSMBs operating in various fields of activity in Morocco’s Souss Massa region. The results show t...

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Bibliographic Details
Main Authors: EL FAKIR ELARBI, OUBDI LAHSEN
Format: Article
Language:English
Published: Université Mohammed V de Rabat 2020-06-01
Series:Revue Marocaine de Recherche en Management et Marketing
Subjects:
Online Access:https://revues.imist.ma/index.php/REMAREM/article/view/19768/10765