Attitudes of Croatian Consumers About Mobile Messenger Chatbots

This paper aims to investigate Croatian consumers' attitudes about mobile messenger chatbots (MMC) and their propensity to use them. The proposed conceptual model is based on the Technology Acceptance Model (TAM) and Innovation Diffusion Theory (IDT). The research was conducted through an anony...

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Bibliographic Details
Main Authors: Damir Dobrinić, Iva Gregurec, Dunja Dobrinić
Format: Article
Language:English
Published: University of Zagreb, Faculty of organization and informatics 2021-01-01
Series:Journal of Information and Organizational Sciences
Subjects:
Online Access:https://hrcak.srce.hr/file/392602