Analisis Penilaian Kualitas Jenis Pelayanan Tebaik dengan Metode Analytic Network Process (ANP) di Kantor Dinas Kependudukan dan Pencatatan Sipil Kota Pematangsiantar

Analisis Penilaian Kualitas Jenis Pelayanan Tebaik dengan Metode Analytic Network Process (ANP) di Kantor Dinas Kependudukan dan Pencatatan Sipil Kota Pematangsiantar

This study aims to determine the best service quality at the Pematangsiantar City Population and Civil Registration Office, which includes services for making Identity Cards (KTP), Family Cards (KK), birth certificates, marriage certificates and receipt making. The method used in this research is th...

Full description

Bibliographic Details
Main Authors: Fajar Rudi Sartomo Samosir, Irfan Sudahri Damanik, Dedi Suhendro, Solikhun, Susiani
Format: Article
Language:Indonesian
Published: Puslitbang Sinergis Asa Professional 2021-03-01
Series:BIOS
Subjects:
service type quality
anp method
community satisfaction
quality
disdukcapil
Online Access:https://bios.sinergis.org/index.php/bios/article/view/21

Internet

https://bios.sinergis.org/index.php/bios/article/view/21

Similar Items