Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente

The phenomenon of corporate social responsibility is supported by two arguments: one ethical and the other instrumental. Although they are apparently conflicting arguments, they establish complementary relationships. The socially-responsible corporation, characterized by high ethical standards and a...

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Main Author: Nivaldo da Costa Pereira
Format: Article
Language:Portuguese
Published: Serviço Nacional de Aprendizagem Comercial 2016-08-01
Series:Boletim Técnico do Senac
Subjects:
Online Access:https://www.bts.senac.br/bts/article/view/320
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author Nivaldo da Costa Pereira
author_facet Nivaldo da Costa Pereira
author_sort Nivaldo da Costa Pereira
collection DOAJ
description The phenomenon of corporate social responsibility is supported by two arguments: one ethical and the other instrumental. Although they are apparently conflicting arguments, they establish complementary relationships. The socially-responsible corporation, characterized by high ethical standards and an effective social presence, may with this conduct be strengthening its competitive advantages regarding its competitors. This article proposes an approach to this issue, analyzing central determining aspects of the origins of corporate social responsibility in Brazil. It also mensurates the dualistic character of their relations, comparatively measuring the perceptions of a Cuiabá and a Várzea Grande consumer via-à-vis the Brazilian consumer.
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spelling doaj.art-6543be72f1394a0cb36b46c8e81104f82022-12-21T19:46:12ZporServiço Nacional de Aprendizagem ComercialBoletim Técnico do Senac0102-549X2448-14832016-08-01322Responsabilidade Social Empresarial: Um Olhar na Percepção do ClienteNivaldo da Costa PereiraThe phenomenon of corporate social responsibility is supported by two arguments: one ethical and the other instrumental. Although they are apparently conflicting arguments, they establish complementary relationships. The socially-responsible corporation, characterized by high ethical standards and an effective social presence, may with this conduct be strengthening its competitive advantages regarding its competitors. This article proposes an approach to this issue, analyzing central determining aspects of the origins of corporate social responsibility in Brazil. It also mensurates the dualistic character of their relations, comparatively measuring the perceptions of a Cuiabá and a Várzea Grande consumer via-à-vis the Brazilian consumer.https://www.bts.senac.br/bts/article/view/320Social ResponsibilityCorporationSocially-Responsible CorporationMarketingConsumerCuiabá
spellingShingle Nivaldo da Costa Pereira
Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente
Boletim Técnico do Senac
Social Responsibility
Corporation
Socially-Responsible Corporation
Marketing
Consumer
Cuiabá
title Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente
title_full Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente
title_fullStr Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente
title_full_unstemmed Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente
title_short Responsabilidade Social Empresarial: Um Olhar na Percepção do Cliente
title_sort responsabilidade social empresarial um olhar na percepcao do cliente
topic Social Responsibility
Corporation
Socially-Responsible Corporation
Marketing
Consumer
Cuiabá
url https://www.bts.senac.br/bts/article/view/320
work_keys_str_mv AT nivaldodacostapereira responsabilidadesocialempresarialumolharnapercepcaodocliente