Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation

Introduction We developed a longitudinal faculty development program to maximize faculty training in direct clinical observation (DCO) and feedback, as there was a perceived need for higher quality of DCO and feedback. To achieve this, we created a behaviorally anchored DCO instrument and worked to...

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Main Authors: Sheira Schlair, Lawrence Dyche, Felise Milan
Format: Article
Language:English
Published: Association of American Medical Colleges 2017-10-01
Series:MedEdPORTAL
Subjects:
Online Access:http://www.mededportal.org/doi/10.15766/mep_2374-8265.10648
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author Sheira Schlair
Lawrence Dyche
Felise Milan
author_facet Sheira Schlair
Lawrence Dyche
Felise Milan
author_sort Sheira Schlair
collection DOAJ
description Introduction We developed a longitudinal faculty development program to maximize faculty training in direct clinical observation (DCO) and feedback, as there was a perceived need for higher quality of DCO and feedback. To achieve this, we created a behaviorally anchored DCO instrument and worked to improve faculty skills in this area. Methods We describe an innovative model of faculty training that is learner centered and reinforces evidence-based principles of effective feedback that are introduced and then repeated in all sessions. The training centers on both peer-led observation of and feedback on faculty learners' recorded DCO feedback encounters, and is guided by our DCO instrument. Residents and faculty completed surveys to assess program impact. Qualitative responses were analyzed for themes. The Wilcoxon signed rank test was used to examine significance of difference in feedback quality before and after DCO faculty development education sessions. Results Our faculty development program has been well received and had a significant impact on quality of faculty feedback, as rated by resident learners. Discussion Our faculty development model is effective at growing faculty learners' DCO and feedback skills. Potential strengths of this program include the use of a behaviorally anchored DCO instrument, longitudinal and experiential faculty development, and use of small-group peer review of recorded faculty feedback encounters. We have found that when their learning needs are attended to, faculty learners cultivate a deep appreciation for principles of effective feedback. In fact, faculty feedback skills can be enhanced in the eyes of resident learners.
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spelling doaj.art-658c744569fa4d0892a2364250356d622022-12-22T04:03:27ZengAssociation of American Medical CollegesMedEdPORTAL2374-82652017-10-011310.15766/mep_2374-8265.10648Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical ObservationSheira Schlair0Lawrence Dyche1Felise Milan2Associate Professor of Medicine, Department of Medicine, Montefiore Medical Center; Associate Professor of Medicine, Department of Medicine, Albert Einstein College of MedicineRetired Faculty and Associate Professor of Medicine, Department of Family and Social Medicine, Montefiore Medical CenterProfessor of Medicine, Department of Medicine, Montefiore Medical Center; Professor of Medicine, Department of Medicine, Albert Einstein College of MedicineIntroduction We developed a longitudinal faculty development program to maximize faculty training in direct clinical observation (DCO) and feedback, as there was a perceived need for higher quality of DCO and feedback. To achieve this, we created a behaviorally anchored DCO instrument and worked to improve faculty skills in this area. Methods We describe an innovative model of faculty training that is learner centered and reinforces evidence-based principles of effective feedback that are introduced and then repeated in all sessions. The training centers on both peer-led observation of and feedback on faculty learners' recorded DCO feedback encounters, and is guided by our DCO instrument. Residents and faculty completed surveys to assess program impact. Qualitative responses were analyzed for themes. The Wilcoxon signed rank test was used to examine significance of difference in feedback quality before and after DCO faculty development education sessions. Results Our faculty development program has been well received and had a significant impact on quality of faculty feedback, as rated by resident learners. Discussion Our faculty development model is effective at growing faculty learners' DCO and feedback skills. Potential strengths of this program include the use of a behaviorally anchored DCO instrument, longitudinal and experiential faculty development, and use of small-group peer review of recorded faculty feedback encounters. We have found that when their learning needs are attended to, faculty learners cultivate a deep appreciation for principles of effective feedback. In fact, faculty feedback skills can be enhanced in the eyes of resident learners.http://www.mededportal.org/doi/10.15766/mep_2374-8265.10648FeedbackFaculty DevelopmentRole PlayingRole-PlayDirect Clinical ObservationVideotape Review
spellingShingle Sheira Schlair
Lawrence Dyche
Felise Milan
Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation
MedEdPORTAL
Feedback
Faculty Development
Role Playing
Role-Play
Direct Clinical Observation
Videotape Review
title Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation
title_full Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation
title_fullStr Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation
title_full_unstemmed Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation
title_short Longitudinal Faculty Development Program to Promote Effective Observation and Feedback Skills in Direct Clinical Observation
title_sort longitudinal faculty development program to promote effective observation and feedback skills in direct clinical observation
topic Feedback
Faculty Development
Role Playing
Role-Play
Direct Clinical Observation
Videotape Review
url http://www.mededportal.org/doi/10.15766/mep_2374-8265.10648
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