SIMULATION STUDY FOR IMPROVING PATIENT TREATMENT SERVICES

This paper describes a simulation study conducted on patients’ waiting time and the optimum use of doctors utilization at the Department of Medicine (MOPD) Hospital Alor Setar (HAS) with the aim of improving the operational performance of the hospital. It incorporates the use of Arena to help MOPD...

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Bibliographic Details
Main Authors: Saleh Hashim, Razman Mat Tahar, Engku Muhammad Nazri Engku Abu Bakar
Format: Article
Language:English
Published: UUM Press 2003-11-01
Series:Journal of ICT
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/jict/article/view/8033