A Method for Negotiating Various Customer Requirements for Public Service Design
A method for public service design, which enables designers to realize high-value added service design by considering plural different customer groups in parallel, is proposed. In General, service designs focus on specific customers. However, because of the diversity of customer requirements, it is...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2013-12-01
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| Series: | Axioms |
| Subjects: | |
| Online Access: | http://www.mdpi.com/2075-1680/3/1/1 |