Patient experience in the behavioral health setting: Key best practices throughout an organizational journey
NewYork-Presbyterian/Westchester Division, a clinical affiliate of Weill Cornell Medicine, is a 260-bed hospital providing inpatient and outpatient behavioral health care for children, adolescents, adults and older adults. From 2004-2010 the hospital’s patient experience scores on the Press Ganey® I...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2017-11-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol4/iss3/20 |