Evaluation of IT Service Quality Based on ISO / IEC 9126 Model
The aim of this study is to evaluate the quality of IT services based on the ISO / IEC 9126 Model. This is a descriptive survey conducted in 2016. The statistical population of this research includes the employees of Medical Sciences-Health Network in Isfahan and the sample size was 151. To collect...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
Allameh Tabataba'i University Press
2016-04-01
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| Series: | مطالعات مدیریت کسب و کار هوشمند |
| Subjects: | |
| Online Access: | https://ims.atu.ac.ir/article_6860_a2d677f6925594e4dd3c8ea78a4c1aed.pdf |