Global forces and national Institutions: call centre work in Colombia

The aim of this article is to contribute to the discussion about the relationship between global forces and national institutions, from a Latin American perspective. In addition to presenting some data about the diffusion of information and communications technologies in Latin America, we try to est...

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Bibliographic Details
Main Author: Anita Weiss
Format: Article
Language:English
Published: Pluto Journals 2007-06-01
Series:Work Organisation, Labour and Globalisation
Online Access:https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.2.0131