Inovasi Pelayanan Publik Setengah Hati: Studi Pelayanan Publik di SAMSAT Kota Yogyakarta

Inovasi Pelayanan Publik Setengah Hati: Studi Pelayanan Publik di SAMSAT Kota Yogyakarta

Paradigm shift in public services to be more transparent, accountable, and participatory encountered many obstacles at its implementation. Constraints are not only coming from the government officials but also from the people who do not fully believe in the improvement efforts being taken by the gov...

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Bibliographic Details
Main Author: Wasisto Raharjo Jati
Format: Article
Language:English
Published: Universitas Gadjah Mada 2011-07-01
Series:JSP: Jurnal Ilmu Sosial dan Ilmu Politik
Subjects:
reformasi pelayanan publik
percaloan
pelayanan minimalis
public service reform
brokering
minimal service
Online Access:https://jurnal.ugm.ac.id/jsp/article/view/10926

Internet

https://jurnal.ugm.ac.id/jsp/article/view/10926

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