A pragmatic analysis of students’ complaints and professors’ responses to complaints: A case study of an Egyptian private university
AbstractThe current study aimed to examine how university students complain and how professors respond to their complaints. Data were collected from 40 undergraduate students and 40 university professors at a private Egyptian university using role-plays. Students’ complaints were coded with the use...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2023-12-01
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| Series: | Cogent Arts & Humanities |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311983.2023.2252634 |