The impact of customer relationship management on finance service development
The main objective of the article was to evaluate the customer relationship management in finance service enterprises and provide the means for improvement of this relationship. In the paper the existing quality of services and communications between enterprises and their customers is evaluated, the...
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| Format: | Article |
| Language: | English |
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Vilnius Gediminas Technical University
2007-09-01
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| Series: | Business: Theory and Practice |
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| Online Access: | https://www.bjrbe.vgtu.lt/index.php/BTP/article/view/11528 |