Sentiment Analysis Telemedicine Apps Reviews Using NVIVO

This study aims to analyze the sentiments of Halodoc users after the COVID-19 pandemic declined. This study uses a mixed method approach, preceded by quantitative research, to see user satisfaction from the rating. Qualitative research from Halodoc google play reviews from June to August 2022 of 112...

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Bibliographic Details
Main Author: Ari Nurfikri
Format: Article
Language:English
Published: MDPI AG 2022-12-01
Series:Proceedings
Subjects:
Online Access:https://www.mdpi.com/2504-3900/83/1/4