dddI-Valued Neutrosophic AHP: An Application to Assess Airline Service Quality After Covid-19 Pandemy

This study proposes the I-valued Neutrosophic AHP technique to evaluate airline service quality by determining importance priorities for passengers and generating recommendations to managers to allocate the most appropriate resource for increasing service quality and customer satisfaction. We also p...

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Bibliographic Details
Main Authors: Kenan Tas, Aysegul Tas, Feride Bahar Isin
Format: Article
Language:English
Published: University of New Mexico 2022-04-01
Series:Neutrosophic Sets and Systems
Subjects:
Online Access:http://fs.unm.edu/NSS/NeutrosophicAHPCOVID28.pdf