dddI-Valued Neutrosophic AHP: An Application to Assess Airline Service Quality After Covid-19 Pandemy
This study proposes the I-valued Neutrosophic AHP technique to evaluate airline service quality by determining importance priorities for passengers and generating recommendations to managers to allocate the most appropriate resource for increasing service quality and customer satisfaction. We also p...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of New Mexico
2022-04-01
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Series: | Neutrosophic Sets and Systems |
Subjects: | |
Online Access: | http://fs.unm.edu/NSS/NeutrosophicAHPCOVID28.pdf |