Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance
The trend of using social media in the workplace is now becoming ubiquitous. Along witbenefits, social media also has negative consequences. Employees use social media for both work and social purposes. Therefore, using a quantitative approach, this study explores the impact of work-related social m...
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-08-01
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| Series: | Behavioral Sciences |
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| Online Access: | https://www.mdpi.com/2076-328X/12/8/297 |
| _version_ | 1827618142349688832 |
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| author | Rui Miguel Dantas Hira Aftab Sumaira Aslam Muhammad Ussama Majeed Anabela Batista Correia Hamza Ahmad Qureshi João Luis Lucas |
| author_facet | Rui Miguel Dantas Hira Aftab Sumaira Aslam Muhammad Ussama Majeed Anabela Batista Correia Hamza Ahmad Qureshi João Luis Lucas |
| author_sort | Rui Miguel Dantas |
| collection | DOAJ |
| description | The trend of using social media in the workplace is now becoming ubiquitous. Along witbenefits, social media also has negative consequences. Employees use social media for both work and social purposes. Therefore, using a quantitative approach, this study explores the impact of work-related social media usage and social-related social media usage on employees’ work performance. This study also investigates the mediating effect of extra-role behaviors on social media usage (professional and personal purpose) and work performance relationships. We examined survey data of 241 employees working in different organizations with the help of the partial least square (PLS) 3.0 version. Convenience sampling has been used to reach respondents. The outcomes of this study demonstrate that both professional and personal-related social media usage have a positive and significant impact on employees’ work performance. This study also highlighted that extra-role behavior positively and significantly mediates the relationship between social media usage (work and personal) and employees’ work performance. This study provides practical insights to managers, such as that, instead of banning social media usage in companies, there must be some limits and regulations for using social media that would facilitate firms to increase employees’ engagement and productivity. |
| first_indexed | 2024-03-09T10:00:26Z |
| format | Article |
| id | doaj.art-6866c140d0ba4bd7bcdc28916ca0cd73 |
| institution | Directory Open Access Journal |
| issn | 2076-328X |
| language | English |
| last_indexed | 2024-03-09T10:00:26Z |
| publishDate | 2022-08-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Behavioral Sciences |
| spelling | doaj.art-6866c140d0ba4bd7bcdc28916ca0cd732023-12-01T23:27:10ZengMDPI AGBehavioral Sciences2076-328X2022-08-0112829710.3390/bs12080297Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work PerformanceRui Miguel Dantas0Hira Aftab1Sumaira Aslam2Muhammad Ussama Majeed3Anabela Batista Correia4Hamza Ahmad Qureshi5João Luis Lucas6ISCAL (Instituto Superior de Contabilidade e Administração de Lisboa), Instituto Politécnico de Lisboa, Avenida Miguel Bombarda, 20, 1069-035 Lisboa, PortugalInstitute of Business and Information Technology, University of the Punjab, Lahore 54590, PakistanSchool of Commerce and Accountancy, University of Management and Technology, Lahore 54000, PakistanDepartment of Management Sciences, National University of Modern Languages, Lahore Campus, Lahore 54000, PakistanISCAL (Instituto Superior de Contabilidade e Administração de Lisboa), Instituto Politécnico de Lisboa, Avenida Miguel Bombarda, 20, 1069-035 Lisboa, PortugalInstitute of Business and Information Technology, University of the Punjab, Lahore 54590, PakistanDepartamento de Gestão, Universidade de Évora, Largo Dos Colegiais, 2, 7002-554 Évora, PortugalThe trend of using social media in the workplace is now becoming ubiquitous. Along witbenefits, social media also has negative consequences. Employees use social media for both work and social purposes. Therefore, using a quantitative approach, this study explores the impact of work-related social media usage and social-related social media usage on employees’ work performance. This study also investigates the mediating effect of extra-role behaviors on social media usage (professional and personal purpose) and work performance relationships. We examined survey data of 241 employees working in different organizations with the help of the partial least square (PLS) 3.0 version. Convenience sampling has been used to reach respondents. The outcomes of this study demonstrate that both professional and personal-related social media usage have a positive and significant impact on employees’ work performance. This study also highlighted that extra-role behavior positively and significantly mediates the relationship between social media usage (work and personal) and employees’ work performance. This study provides practical insights to managers, such as that, instead of banning social media usage in companies, there must be some limits and regulations for using social media that would facilitate firms to increase employees’ engagement and productivity.https://www.mdpi.com/2076-328X/12/8/297work-related social mediawork performanceextra-role behaviorsocializingsocial media at the workplacepersonal usage of social media |
| spellingShingle | Rui Miguel Dantas Hira Aftab Sumaira Aslam Muhammad Ussama Majeed Anabela Batista Correia Hamza Ahmad Qureshi João Luis Lucas Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance Behavioral Sciences work-related social media work performance extra-role behavior socializing social media at the workplace personal usage of social media |
| title | Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance |
| title_full | Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance |
| title_fullStr | Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance |
| title_full_unstemmed | Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance |
| title_short | Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance |
| title_sort | empirical investigation of work related social media usage and social related social media usage on employees work performance |
| topic | work-related social media work performance extra-role behavior socializing social media at the workplace personal usage of social media |
| url | https://www.mdpi.com/2076-328X/12/8/297 |
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