A Method for Estimating the Intangible Value Impact of ICT Investments

A method for estimating the intangible value (INTVAL) impact of Information and Communication Technologies (ICTs) investments in organizations is presented. The method proposes conducting a comparative analysis of the impact projected by decision makers (DMs) with that perceived by user beneficiarie...

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Bibliographic Details
Main Author: LINDO, O. D.
Format: Article
Language:English
Published: Faculdade Salesiana Maria Auxiliadora 2017-12-01
Series:Sistemas de Informação
Subjects:
Online Access:http://www.fsma.edu.br/si/edicao20/Download_FSMA_SI_2017_2_Principal_3_en.html