A Method for Estimating the Intangible Value Impact of ICT Investments
A method for estimating the intangible value (INTVAL) impact of Information and Communication Technologies (ICTs) investments in organizations is presented. The method proposes conducting a comparative analysis of the impact projected by decision makers (DMs) with that perceived by user beneficiarie...
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Format: | Article |
Language: | English |
Published: |
Faculdade Salesiana Maria Auxiliadora
2017-12-01
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Series: | Sistemas de Informação |
Subjects: | |
Online Access: | http://www.fsma.edu.br/si/edicao20/Download_FSMA_SI_2017_2_Principal_3_en.html |