A Taxonomic Review of Patient Complaints in Adult Hospital Medicine

A Taxonomic Review of Patient Complaints in Adult Hospital Medicine

Previous studies show that patient complaints can identify gaps in quality of care, but it is difficult to identify trends without categorization. We conducted a review of complaints relating to admissions on hospital internal medicine (HIM) services over a 26-month period. Data were collected on pe...

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Bibliographic Details
Main Authors: Richard M Elias MBBS, MPH, Karen M Fischer MPH, Mustaqeem A Siddiqui MD, MBA, Trevor Coons MHA, FACHE, Cindy A Meyerhofer MS, CPXP, Holly J Pretzman MSN, RN, CPHIMS, Hope E Greig MSH, FACHE, Sheila K Stevens MSW, M Caroline Burton MD
Format: Article
Language:English
Published: SAGE Publishing 2021-04-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735211007351

Internet

https://doi.org/10.1177/23743735211007351

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