Measuring client experiences in maternity care under change: development of a questionnaire based on the WHO Responsiveness model.

Maternity care is an integrated care process, which consists of different services, involves different professionals and covers different time windows. To measure performance of maternity care based on clients' experiences, we developed and validated a questionnaire.We used the 8-domain WHO Res...

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Bibliographic Details
Main Authors: Marisja Scheerhagen, Henk F van Stel, Erwin Birnie, Arie Franx, Gouke J Bonsel
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2015-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC4324965?pdf=render