Evaluating service performance of public bus transit service: a case study of Addis Ababa, Ethiopia
To determine the operators’ strengths and shortcomings in the delivery of transit service, it is crucial to evaluate bus transit service performance from the viewpoint of the consumer. This study highlights the priority features that demand immediate attention in service supply and assesses users’ l...
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2022-12-01
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| Series: | Urban, Planning and Transport Research |
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| Online Access: | https://www.tandfonline.com/doi/10.1080/21650020.2022.2112274 |