Reviews Posted and Ratings given by Consumer Endorsers: Gaining Customer Value
Purpose: The purpose of this paper is to investigate the impact of attractiveness of consumer endorser, trustworthiness of consumer endorser and expertise of consumer endorser on review and rating given by consumer endorser. The source credibility model has been used for the purpose of this study. D...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Ramanujan College, University of Delhi, Delhi, India
2021-11-01
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Series: | Ramanujan International Journal of Business and Research |
Subjects: | |
Online Access: | https://rijbr.in/1/article/view/477/225 |