Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction

During the first weeks of the COVID-19 pandemic, instructors at a southeastern university had one week to convert their current face-to-face courses to an online format, under a time frame that did not allow for a “well-designed” online course. The current study investigates how some instructors we...

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Main Authors: Sheri Conklin, Amy Garrett Dikkers
Format: Article
Language:English
Published: Online Learning Consortium 2021-03-01
Series:Online Learning
Subjects:
Online Access:https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2482
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author Sheri Conklin
Amy Garrett Dikkers
author_facet Sheri Conklin
Amy Garrett Dikkers
author_sort Sheri Conklin
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description During the first weeks of the COVID-19 pandemic, instructors at a southeastern university had one week to convert their current face-to-face courses to an online format, under a time frame that did not allow for a “well-designed” online course. The current study investigates how some instructors were able to maintain social presence in the transition to the online environment, and the instructional practices they used to support those continued connections. In a cross-sectional survey of undergraduate and graduate students (N = 432 ) conducted during the last week of the Spring 2020 semester, we asked students to focus on a class that was successful in keeping them in touch with their instructor, content, and peers. Analyses of the data revealed four major themes: connectedness, instructor responsiveness and coaching, online learning best practices such as chunking materials, and empathic facilitation. 
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spelling doaj.art-68f9c6456b594d95b796b091ef67f7de2024-02-03T07:55:43ZengOnline Learning ConsortiumOnline Learning2472-57492472-57302021-03-0125110.24059/olj.v25i1.2482Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online InstructionSheri Conklin0Amy Garrett Dikkers1University of North Carolina WilmingtonUniversity of North Carolina Wilmington During the first weeks of the COVID-19 pandemic, instructors at a southeastern university had one week to convert their current face-to-face courses to an online format, under a time frame that did not allow for a “well-designed” online course. The current study investigates how some instructors were able to maintain social presence in the transition to the online environment, and the instructional practices they used to support those continued connections. In a cross-sectional survey of undergraduate and graduate students (N = 432 ) conducted during the last week of the Spring 2020 semester, we asked students to focus on a class that was successful in keeping them in touch with their instructor, content, and peers. Analyses of the data revealed four major themes: connectedness, instructor responsiveness and coaching, online learning best practices such as chunking materials, and empathic facilitation.  https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2482Instructor Social Presenceconnectednesssocial presenceonline learningremote teaching
spellingShingle Sheri Conklin
Amy Garrett Dikkers
Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction
Online Learning
Instructor Social Presence
connectedness
social presence
online learning
remote teaching
title Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction
title_full Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction
title_fullStr Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction
title_full_unstemmed Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction
title_short Instructor Social Presence and Connectedness in a Quick Shift from Face-to-Face to Online Instruction
title_sort instructor social presence and connectedness in a quick shift from face to face to online instruction
topic Instructor Social Presence
connectedness
social presence
online learning
remote teaching
url https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2482
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