Staff Experience in the NHS: A National Study—An Experience-Based Design Approach
Introduction: A positive patient experience is a key component of good quality of care. Post-pandemic healthcare systems face the challenge of addressing burnout among healthcare staff, who are directly involved in the delivery of healthcare, which has implications for the patient experience. There...
Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2022-12-01
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Series: | Journal of Patient Experience |
Online Access: | https://doi.org/10.1177/23743735221143921 |