The value creation failure of grocery retailers’ last-mile value proposition: A sustainable business model perspective
How a sustainable business model (SBM) is created for last-mile deliveries (LML) has been highlighted for a long time. However, research is limited regarding understanding the value creation process and the importance that both firms and customers are considered when creating a sustainable business...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2022-12-01
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| Series: | Cleaner and Responsible Consumption |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666784322000420 |