The impact of website quality on customer satisfaction and eWOM in online purchase intention: The moderating role of gender in risk-taking

Recently, social media marketing has become one of the most significant growth channels for many businesses. However, many companies are still unclear about using social media marketing to their advantage, particularly in an e-commerce environment. In this background, this study examines the effect...

Full description

Bibliographic Details
Main Authors: Uzman Saleem, Su yi, Muhammad Bilal, Dan Ioan Topor, Sorinel Căpuṣneanu
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-08-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.945707/full