BRAND SWITCHING BEHAVIOUR IN THE GENERATION Y: EMPIRICAL STUDIES ON SMARTPHONE USERS

Lifestyle, variety seeking, customer trust and pro­motion are some factors that can be a trigger. The sample of respondents used in this study is 385 respondents’ smartphone users who have experience of brand switching, while the analysis of this study using structural equation modelling (SEM) and t...

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Bibliographic Details
Main Authors: Indah Fintikasari, Elia Ardyan
Format: Article
Language:English
Published: Petra Christian University 2018-03-01
Series:Jurnal Manajemen dan Wirausaha
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/20615