Application of Raymond Fisk Model in Research of Service Quality
This article describes the results of research focused on service quality after transportation by railway freight transport. The importance of these services completes the final quality of service and has crucial importance for customers considering the future use of railway transport. The proposed...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Žilina
2016-04-01
|
| Series: | Communications |
| Subjects: | |
| Online Access: | https://komunikacie.uniza.sk/artkey/csl-201602-0002_application-of-raymond-fisk-model-in-research-of-service-quality.php |