Digitally Disconnected: Qualitative Study of Patient Perspectives on the Digital Divide and Potential Solutions
BackgroundAs telemedicine utilization increased during the COVID-19 pandemic, divergent usage patterns for video and audio-only telephone visits emerged. Older, low-income, minority, and non-English speaking Medicaid patients are at highest risk of experiencing technology acc...
| Main Authors: | , , , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
JMIR Publications
2021-12-01
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| Series: | JMIR Human Factors |
| Online Access: | https://humanfactors.jmir.org/2021/4/e33364 |