Evaluation of hotel quality attribute importance through fuzzy correlation coefficient
An indirect method of calculation of the importance of attributes as the fuzzy correlation between the performance of attributes and the overall satisfaction was proposed in a recent paper. We apply the method to the results of a survey with respect to the quality of hotel services in Oradea (Romani...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2016-06-01
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Series: | Technological and Economic Development of Economy |
Subjects: | |
Online Access: | http://journals.vgtu.lt/index.php/TEDE/article/view/734 |