Evaluation of hotel quality attribute importance through fuzzy correlation coefficient

An indirect method of calculation of the importance of attributes as the fuzzy correlation between the performance of attributes and the overall satisfaction was proposed in a recent paper. We apply the method to the results of a survey with respect to the quality of hotel services in Oradea (Romani...

Full description

Bibliographic Details
Main Authors: Olimpia-Iuliana Ban, Ioan Gheorghe Tara, Victoria Bogdan, Delia Tuşe, Simona Gabriela Bologa
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2016-06-01
Series:Technological and Economic Development of Economy
Subjects:
Online Access:http://journals.vgtu.lt/index.php/TEDE/article/view/734