Enhancing efficiency and capacity of telehealth services with intelligent triage: a bidirectional LSTM neural network model employing character embedding

Abstract Background The widespread adoption of telehealth services necessitates accurate online department selection based on patient medical records, a task requiring significant medical knowledge. Incorrect triage results in considerable time wastage for both patients and medical professionals. To...

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Bibliographic Details
Main Authors: Jinming Shi, Ming Ye, Haotian Chen, Yaoen Lu, Zhongke Tan, Zhaohan Fan, Jie Zhao
Format: Article
Language:English
Published: BMC 2023-11-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:https://doi.org/10.1186/s12911-023-02367-1