Presenting a Model for Improving Libraries Service by Using DEMATEL (Case: Shiraz University Central Library and Documentation Center)

Perpose: This article aims to provide effective solutions to improve the quality of service of Central Library of the Shiraz University, the dimensions of service quality based on prioritizing comments of experts and determine the existing situation desired library from the perspective of users chec...

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Bibliographic Details
Main Authors: payam shojaei, farzaneh afifian, farzaneh Eslamloo
Format: Article
Language:fas
Published: University of Tehran 2020-06-01
Series:تحقیقات کتابداری و اطلاع‌رسانی دانشگاهی
Subjects:
Online Access:https://jlib.ut.ac.ir/article_80657_63c92459e7cf464899b98bdf7d534450.pdf